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FBI warns of e-mail banking scam
Good afternoon, everybody- here's the latest PJ Networks blog post:
We're seeing more and more sophisticated attempts to access your valuable personal information, and PJ Networks would like to pass along this article from the Bankrate.com website about an especially nasty threat that apparently looks very legitimate. Some edits have been made, so a link to the ORIGINAL article is here:
http://www.bankrate.com/financing/banking/fbi-warns-of-new-banking-scam/?ec_id=m1078093
As noted in the article, most 'phishing' schemes rely on some form of end-users' oversight- usually overlooking the required maintenance of security or program updates, or even overlooking common sense itself (can i say that?) by just clicking on links without a CAREFUL examination of the contents of the email. I mean, come on- this is your bank account we're talking about, folks!
So, with our thanks to the author, and to the Bankrate.com website, PJ Networks says, "HEY! Let's be careful out there!"
By David McMillin ยท Bankrate.com
Some crafty criminals are aiming to steal one of the most valuable pieces of your personal property: your banking information.
...[T]he Federal Bureau of Investigation warns account holders of a ... spam email scheme that involves a type of malware called "Gameover." The scheme involves fake emails from the National Automated Clearing House Association, the Federal Reserve or the FDIC. These messages attempt to trick recipients into clicking on a link to resolve some type of issue with their accounts or a recent ACH transaction. Once you click on the link, Gameover takes over your computer, and thieves can steal usernames, passwords and your money.
[PLEASE NOTE:]The FBI also warns the thieves' hacking capabilities can navigate around common user authentication methods banks use to verify your identity, which is certainly a cause for concern. Those additional authentication steps -- often personal questions, birth dates or other pieces of private information -- are meant to provide some extra security padding.
While phishing scams are nothing new to the world of online banking, this type of warning serves as a reminder of just how susceptible account holders can be to malicious attacks. As more account holders begin to jump on the mobile banking bandwagon, it's important to remember that a smartphone essentially acts as another computer. While this additional connection to the Internet is convenient, it also serves as another outlet where your information can be compromised [PJN bold].
Here are a few crucial steps to take to avoid falling victim to this type of Internet crime:
* Keep your computer and mobile device updated with the newest versions of anti-virus software.
*If you have any doubts about an email sender's authenticity, do not click on any embedded links.
* Remember, banks never request any personal information via email. [PJN bold]
* Be vigilant about checking your account balances. The sooner you notice and report any type of fraudulent activity, the more likely you'll be able to be reimbursed for any missing funds.
A Few Words Of Caution About Facebook
Well, folks, it has been a while since our last blog post - I apologize. Things have been really busy for us this year, and we did promise when you signed up for our blog that we wouldn't be spamming you all of the time with a barrage of e-mails. However, we have recently seen a rise in the number of computers coming to us that are infected with malware (both viruses and spyware), and the single most common source is still Facebook. So, I thought that a few reminders about how to avoid most of the risks on Facebook (and other online social sites) are in order.
First of all, I have no problem with Facebook itself; I use its main features on a regular basis to keep in touch with family and friends, just like most of you. However, the danger comes when you start wandering off of the main Facebook web site to play games or follow Internet links outside of Facebook's main stomping grounds.
For instance, I received a request earlier this week from a client of mine who wanted to connect me to the My Calendar application, most likely to invite me to an upcoming event. The problem is, as soon as I clicked on the invitation, I was immediately prompted with a request to allow the My Calendar app access to ALL of my public personal information in Facebook:
Well, that's where the problem lies. Now, I'm not saying that the My Calendar application is a bad thing in itself, or infected, malicious or dangerous in any way. The problem is that I have no way of knowing! And even if it is a totally legitimate application, how do I know for sure that they're not going to sell or share my e-mail address with a bunch of spammers who want to send me advertisements for Viagra, or even worse, a virus-infected e-mail? (Ever wonder how you ended up with so much spam...?)
The same rule goes for ANY request that you get in Facebook that requests your permission to access your personal information. Once you click on that link and allow access, you've opened a door that you may not be able to close later, because once your e-mail address goes out to spammers, there's no way to ever get it back from them. Please remember that the same thing is true for any other web site that you visit that wants you to give them your e-mail address. If you've ever wondered how some of these companies make any money when they're "giving away" free software or sending you free coupons, in many cases it is because they are then SELLING your e-mail address to thousands of other companies.
So, if you like using Facebook like I do, then do yourself a favor and stay on the main Facebook pages where you can post messages and pictures, keep track of your friends and share fun information. Just be very careful any time you are asked to anything more than that.
That's about it for this blog post. If you found it helpful, then please forward this on to other people you know who might benefit from it, as well. Have fun out there on the World Wide Web, but please - let's be careful out there!
-PJ
PS - Most of the work that comes to our Ruckersville computer shop is for virus cleanup. Even though we make money doing that, we would rather not see you get infected in the first place, just like your doctor (hopefully) doesn't want you to get sick just so that you have to come and visit him! However, if you do get infected or have a question about your computer, please give us a call or bring your computer over to our shop in the Food Lion Shopping Center in Ruckersville, across from the Sheetz on route 29.
Multiple monitors: add horsepower to your workspace!
Multi-tasking is only as easy (or useful) as the amount of 'room' you have to accomplish the tasks at hand: it's pretty tough to work on 2 cars in a 1-car garage, for example, since shuffling them back-and-forth can take more time than the tire changes or tune-up they need!
Of course, the same is true of your computer workspace- it can be frustrating to work on a spreadsheet for the boss if it doesn't fit on the desktop next to his email with all that pertinent data you need to enter! Switching screens can be like moving cars- not quite as sweaty, but just as tedious. What to do?
Adding a second monitor can make a big difference to your daily workflow and output; we are still surprised that more of our customers haven't already taken advantage of this productivity-boosting upgrade. With the widespread deployment of the LCD panel monitor, a second screen takes up about 10 square inches of your physical desktop and can easily double or triple your existing 'virtual' workspace. Best of all, your laptop (and in many cases your PC) will support a second monitor without opening the chassis or adding any new hardware at all!
By the way, we've been seeing a lot of computers come into our Ruckersville shop with Trojan viruses that were picked up from Facebook, so let's be careful out there! Stay on Facebook's main pages to post and read messages, but try to avoid following links that take you away from Facebook's web site unless you are VERY sure about where it is taking you.
-PJ
Of course, the same is true of your computer workspace- it can be frustrating to work on a spreadsheet for the boss if it doesn't fit on the desktop next to his email with all that pertinent data you need to enter! Switching screens can be like moving cars- not quite as sweaty, but just as tedious. What to do?
Adding a second monitor can make a big difference to your daily workflow and output; we are still surprised that more of our customers haven't already taken advantage of this productivity-boosting upgrade. With the widespread deployment of the LCD panel monitor, a second screen takes up about 10 square inches of your physical desktop and can easily double or triple your existing 'virtual' workspace. Best of all, your laptop (and in many cases your PC) will support a second monitor without opening the chassis or adding any new hardware at all!
By the way, we've been seeing a lot of computers come into our Ruckersville shop with Trojan viruses that were picked up from Facebook, so let's be careful out there! Stay on Facebook's main pages to post and read messages, but try to avoid following links that take you away from Facebook's web site unless you are VERY sure about where it is taking you.
-PJ
New E-mail Scam: UPS "Your package has arrived!"
Well, folks, I just received an e-mail this morning informing me that UPS has a package waiting for me, and urging me to click on a link to look at the tracking information. Even though I actually am waiting on a package from UPS, it struck me as odd because UPS would normally just go ahead and deliver it - why send me an e-mail? As I suspected, it turns out that the links in the e-mail, which seemed to point to legitimate UPS web site locations, was actually a clever ploy to get me to download an infected attachment.
The subject line was "Your package has arrived!" and the sender was "web29400 [web29400@cgi00.web.eu.clara.net]; on behalf of; UPS Shipments [tracking@ups.com]". That also seemed odd; why would UPS have somebody sending e--mails on behalf of them?
This is the body of the e-mail (with links removed):
Dear clientNeedless to say, I did not click on the links, but instead I looked up the subject line on Google and discovered that this is a fairly well-known virus scam. If you would like to read more about it, you can click on this link (this link is safe - promise!): www.snopes.com/computer/virus/ups.asp
Your package has arrived.
The tracking # is : 392869B2DAEB9292 and can be used at :
http://www.ups.com/tracking/tracking.html
The shipping invoice can be downloaded from :
http://www.ups.com/tracking/invoices/download.aspx?invoice_id=392869B2DAEB9292
Thank you,
United Parcel Service
*** This is an automatically generated email, please do not reply ***
As a general rule, if you ever receive an e-mail that just seems even a little bit suspicious, open up your web browser and search for the subject and the sender on Yahoo or Google; if it is a widespread virus attack, you should easily be able to find alerts posted on the Internet.
Have a safe and enjoyable Memorial Day Weekend, and remember to honor those who have died in our nation's service.
-PJ
Greene County Chamber of Commerce Lunch & Learn
As a Microsoft Partner, PJ Networks is teaming up with the Greene County Chamber of Commerce to present a 2-hour seminar on Microsoft Office 2010 and Windows 7 at the Best Western on Route 29 in Ruckersville.
Here are the details:
Greene County Chamber of
Commerce
You are invited to join us for a Lunch & Learn Event on Thursday, May 26, 12:00 - 2:00 pm
Focus on Your Business
Integrate Windows 7
and Office 2010 into your Business
You are invited to join us for a Lunch & Learn Event on Thursday, May 26, 12:00 - 2:00 pm
Focus on Your Business
Integrate Windows 7
and Office 2010 into your Business
The event will feature demonstrations designed to help you get the most from Windows 7 and Microsoft Office in your day-to-day work.
Our presenters are Mr. Phil Jaderborg and Mr. Chip Taylor of PJ Networks. Both presenters are highly qualified to present the benefits of upgrading and integrating Windows 7 and Office 2010 into your business practices.
A boxed lunch is provided by Lafayette Inn. Our meeting is being hosted by our local Edward Jones Investments, Financial Advisor, Marianne Shepard.
We will discuss how to:
- Get through everyday tasks more quickly & efficiently
- Create professional documents and presentations with more impact
- Easily connect and share with your customers and colleagues
All registered participants have a chance to win one of two great door prizes: Windows 7 Ultimate or Office Professional 2010.
When: Thursday, May 26, 2011
Time: 12:00 to 2:00 pm
Location: Best Western Plus Charlottesville Inn & Airport Suites
5920 Seminole Trail, Ruckersville, VA
Cost: Members: $15.00 / Non-members $30.00
Space is limited so be sure to register today!
Registrations are being taken online: Click here to register!
Please direct questions to the Greene County Chamber:
Phone: 434-406-4859
Email: contact.gcoc@gmail.com
--
Greene County Chamber of Commerce
www.greenecoc.org
P.O. Box 442
Stanardsville, VA 22973
PJ NETWORKS GRAND OPENING!!
Well, folks, we have just recently moved our Ruckersville shop to the Food Lion Shopping Center on route 29, across from Sheetz, and it is looking really nice. We have expanded our selection of products and services, and you can now find many hard-to-find computer accessories at our new store, as well as the more popular ones. More importantly, we now have much more room to work on computer repairs and upgrades, so we are able to get computers checked in, fixed up and back out the door faster than ever.
We are having an official Grand Opening ceremony on Friday, April 1st at 3PM, with several community leaders eager to offer us their best wishes and say a few kind words in our honor. We will be giving away coupons for computer service, as well. On Saturday, April 2nd we will be continuing the Grand Opening celebration with hot dogs and other refreshments from 1PM to 4PM, and you will have the opportunity to enter our drawings for some nice prizes, including the grand prize which is an HP laptop computer with carrying case. The drawing for the grand prize will be held at 4PM on Saturday.
So come on over and check out our new store! We're right in the middle of the Food Lion Shopping Center at 132 Cedar Grove Road in Ruckersville, next to Dominos Pizza.
Hope to see you there!
-PJ
Yet another antivirus scam...
Well, I just got a call from a client who got infected with one of the "fake antivirus" infections. They were just surfing the web at the office and suddenly all kinds of windows starting popping up telling them that they were infected and needed to purchase a particular software package online in order to clean it up. So, they followed the link, gave their credit card information and got...nothing in return. It didn't clean up the "infection", it didn't stop the popup windows, it didn't do anything. And, to add insult to injury, the next time they rebooted their computer they got the famous Blue Screen Of Death and Windows would not start.
As a reminder, REAL antivirus programs do not throw up warnings that you're infected and then force you to go to their web site to buy their software. Think about it. If you didn't have their software in the first place, then how could it be warning you that you're infected? One of the biggest clues that this was a bogus warning is all of the flashing warnings and windows popping up, which causes a sense of panic in the computer user and convinces them that they must immediately purchase the recommended software. If you ever get infected with something like this, calmly turn your computer off and call somebody who is knowledgeable in these things, whether it is a friend, a colleague or a professional computer support team like PJ Networks.
This is one of the oldest scams in the book. Now, the client will need to call their credit card company to get a chargeback (refund) initiated, and they will need to keep a very close eye on their credit card statements for the next few months to make sure that their CC number has not been passed along to anyone else.
Please remember to keep your antivirus up to date, and if you can't afford a retail antivirus solution, there are always free programs like AVG Free or Microsoft Security Essentials that you can download from the Internet.
Let's be careful out there!
-PJ
As a reminder, REAL antivirus programs do not throw up warnings that you're infected and then force you to go to their web site to buy their software. Think about it. If you didn't have their software in the first place, then how could it be warning you that you're infected? One of the biggest clues that this was a bogus warning is all of the flashing warnings and windows popping up, which causes a sense of panic in the computer user and convinces them that they must immediately purchase the recommended software. If you ever get infected with something like this, calmly turn your computer off and call somebody who is knowledgeable in these things, whether it is a friend, a colleague or a professional computer support team like PJ Networks.
This is one of the oldest scams in the book. Now, the client will need to call their credit card company to get a chargeback (refund) initiated, and they will need to keep a very close eye on their credit card statements for the next few months to make sure that their CC number has not been passed along to anyone else.
Please remember to keep your antivirus up to date, and if you can't afford a retail antivirus solution, there are always free programs like AVG Free or Microsoft Security Essentials that you can download from the Internet.
Let's be careful out there!
-PJ
Free Computer Recycling at PJ Networks
First of all, we would like to announce that Bobby Mac was the winner of the PJ Networks' drawing for a 20" widescreen plat-panel monitor at the Boot'vil promotional event for the Sugarland concert a few weeks ago. Congratulations, Bobby Mac!
Now for the main event:
For no charge, PJ Networks is now accepting computers at their Ruckersville shop for complete and proper recycling. We will remove the hard drive from each computer and completely erase it, then pull any bits and pieces that might be useful (true recycling!) before we take what's left to a properly state-authorized computer recycling center for you.
As a reminder, it is illegal to throw a computer or monitor (even laptops) into a public dumpster or trash can due to the fact that there are poisonous chemicals (such as lead and mercury) in some of the electronic components. Over time, those components can break down and the chemicals can seep into the ground and build up to toxic levels in the soil beneath the landfill and any groundwater that may be nearby.
In case you're interested, here's a good Wikipedia article on electronic waste: http://en.wikipedia.org/wiki/Electronic_waste
Our Ruckersville shop is located on route 29 just south of route 33, in the Subway parking lot (at the end next to the BP gas station). If you have more than one or two computers that you want to drop off, please call ahead. We'll do whatever we can to help you to properly dispose of your old computer equipment. Unfortunately, we cannot accept CRT (old style) monitors at this point in time, but you can take them to Best Buy to be recycled. They will charge you a $10 fee, but you will receive a $10 gift card in return. Most importantly, if you recycle your old computer equipment you will be helping the environment, and you might even free up some room in that closet or basement!
If you have any questions, please call us at (434) 975-0122 or (434) 985-2561.
With a little effort here and there, we can all pitch in and help make the world a little cleaner!
-PJ
WARNING: Beware New FaceBook "Dislike Button" Scam!
Well, folks, there is another FaceBook scam going around right now, offering itself as an added button in FaceBook web pages.
As most of you know, FaceBook has a "Like" button that you can click on to tell somebody that you like something that they have posted on the web site, such as a photo or a comment. Many users have asked for an additional "Dislike" button, so that they can express their disapproval of a particular post or a comment. This new scam is taking advantage of that "missing button" in FaceBook.
According to Stan Schroeder's news article posted today on Yahoo News:
"if you see a status update containing the message "I just got the Dislike button, so now I can dislike all of your dumb posts lol!!" or "Get the official DISLIKE button now" followed by a link, you should know that it's another one of many scams that aim to extract your personal data.
If you click on the link, you'll land on an elaborate Facebook dislike button "install" page (note that if the dislike button were real, you wouldn't need to install it; Facebook would automatically add it to user profiles). If you follow the instructions, you'll be asked to give the app permission to run, after which you'll be asked to complete a survey,similar to the surveys found in many other scams we've seen recently."
So, please be extra careful whenever you are asked by FaceBook (or any other social networking site) to install additional software or follow a link they leads away from the main website. That is exactly how these hackers and scammers try to lead you away from the relatively protected areas of the main site that you are visiting and then trick you into installing software that can steal your data and/or harm your computer.
Also, please remember to manually run a Windows Update on your computer from time to time in order to make sure that you have the most up-to-date versions of all of Microsoft's security updates and patches.
Let's be careful out there!
-PJ
Computers Don't Like The Heat, Either!
THE PROBLEM
Okay, so it's probably no big surprise to anybody to hear that computers and other electronic equipment are very sensitive to heat. The recent heat wave that we have been experiencing has generated a flurry of emergency calls, primarily due to equipment being kept in closets or small rooms with little or no circulation. In particular, DSL and cable modems can easily go bad if they are kept in environments that exceed 85 degrees for extended periods of time. Wireless routers and firewalls are also very easily damaged by heat build-up - even the more expensive ones.
The bottom line is that those tiny circuit boards inside the devices generate heat as a byproduct of the electricity flowing through them, and that heat needs to have some way of dissipating; that's why you will almost always find ventilation holes on the side of them. The better ones will usually have a small built-in fan that will force air across the circuit board, but even then, if the room gets too hot they will still overheat and in many cases, sustain permanent damage.
THE SOLUTION
The best solution is to make sure that any space where you have equipment running is properly cooled and ventilated along with the rest of the building; this is particularly true of small cabinets and closed spaces. A good short-term fix is simply to leave a door open so that air can move through the space, but eventually you will probably either want to provide air vents at the top and bottom of the door or a side wall so that hot air can flow out of the top and cool air gets pulled in from the bottom. Placing a small fan that keeps the air circulating around can also help tremendously. For larger server rooms, installing a small air conditioner with its own thermostat is highly recommended; after all, you're protecting thousands and thousands of dollars worth of equipment! Besides, when the network goes down, all work comes to a complete standstill for most companies, which can be very expensive.
THE GOOD NEWS
The good news is that electronic equipment works great in cold weather. In most cases, the colder the better! So, if you want to save on heating costs during the winter, feel free to close the heating vents to that server room or closet and let it get as cold as it wants.
So, while we all endure this extended heat wave and do our best to keep ourselves, our families and our pets cool and comfy, take a few minutes and make sure that you didn't forget about your electronic friends that can so easily be taken for granted.
-PJ